Retractable Awnings - Frequently Asked Questions (FAQs)

Installation video

What materials do you use to make your retractable awning?

Our awning hardware and frames come in durable and extra strong powder-coated frames assuring you of long-lasting service. One of the goals of Taylor Made is to offer you quality and reliable products that will serve you for quite a number of years. To achieve this we use several materials. The Arm, Front Bar, Arm Support, Hood, and Roller are made from aluminum. The Ceiling brackets, Roof Brackets, Hood Brackets, Mounting Bar, Wall Brackets, and Crank are manufactured from steel. PVC coated steel is used to make the tension cables found in the arms. The fabric is made by Sunbrella.

Is it possible to extend the retractable awning partially?

Yes! In fact, this is one the most asked questions. It is possible to extend the awning only part way. An awning partially extended is usually much stronger than one which is fully extended. Our motorized units allow you to extend it as per your desires and needs. To get the right size, we always request our customers to make known to us what their desired extension is.

In what available patterns and color ranges are your retractable awnings?

Retractable awnings from Taylor Made are available with Sunbrella fabric for outdoor as well as Ultima materials. There are 160 stripped and solid patterns to choose from. To find out more about the various colors and patterns available, kindly visit our website.

I noticed your awning sizes are limited between 10 and 18 feet, why is this so?

Well, it is true that our awnings fall between 10 and 18 feet. First, we noticed that the majority of the customers ordered awnings that fell in-between the range. Secondly, we decided to pre-assemble the common sizes as a way of shortening the ordering time. Normally, other manufacturers will require at least 6 to 8 weeks to have a product ready. In our case, we can deliver within 1 to 2 weeks. In the end, you not only save on time but cost as well.

With the various sizes, you can combine different awnings to match the task at hand. In fact, it is more convenient and economical to use several awnings that come in different sizes rather than one accessory.

Is it difficult to install a retractable awning from Taylor Made?

Installing a retractable awning is quite easy. All you need is a little spare time, some basic tools and a ladder. With the help of a friend, you'll be able to install the awning in an afternoon. First you need to locate the studs that will be found in the mounting wall. Secondly, you will identify the mounting brackets. After confirming that they are level or flat, you simply place the awning on the brackets. Some fine tuning or adjustment may be needed to make it right. All these procedures are contained in our step-by-step instructional manual. You can also visit us online and get more handy tips on how to go about it.

In case you opt for the motorized type, it is strongly suggested to seek assistance from a competent electrician. He will be able to connect the motor to the electrical circuit after you have installed the awning.

Can I be given samples for the fabric?

Yes you can! We usually provide prospective customers with samples of the fabric for them to make a well-informed decision. Simply contact our customer care representatives via email or phone, and we will be happy to send you the various samples that range in color, density, as well as fabric.

What are rain, snow and wind loads of the awnings?

Retractable awnings from Taylor Made do not come with any snow, rain or wind ratings. In case you find it difficult to read a newspaper, novel or book while outside due to strong winds or rain, we recommend the awning to be retracted. However, it will stay firm in light rain, winds or snow. As a matter of precaution, we advise our customers against leaving it unattended for long durations. Too much heat, sunlight, moisture, or dirt may shorten its durability. You may retract it after the rain or snow increases. However, you should always make a point of drying it as soon as the rainfall ceases, and the sun comes out.

A word of caution: Never allow snow or rain to build up on the awning. It will create unnecessary weight that may damage or weaken the frame or the fabric. Such preventable situations will void the warranty.

Is it easy to operate the awning?

Yes! It is quite simple to operate the awning. The ease of operation applies to both manual as well as motorized types, and is achieved by using light fabric, frames and effective designs. We usually advise our customers to retract the awning after every use. Doing so will give serenity of mind in knowing that it is safely tucked away.

What is the recommended measure when choosing an awning?

To properly mount Taylor Made awnings the vertical wall should be about 9 inches. The height of the accessory will remain the same even after installing the hood. If you find that you have limited space, then you can consider using ceiling mounts or roof mounts that can be adjusted. These accessories are available on our website. Simply go through the various mountings and accessories in order to make the right choice. Our order page contains details on how you to go about measuring for your new awning.

Is it possible to affix the awnings to rock surfaces, vinyl siding or brick walls?

Yes, you can attach the product to these surfaces and many others. You only need to pay attention when preparing the surfaces. Our mounting hooks, brackets and other accessories are designed to suit surfaces that come in multiple layers.

What is the ideal vertical height for mounting the retractable awnings?

The height of our retractable awnings is only 9 inches. Therefore, you don't require more than 9 inches of space. The space is more than enough to offer you the desired shade or protection against the elements.

What happens when my space is limited?

If you lack the adequate space you can still mount our retractable awnings. However, you will have to use ceiling brackets and adjustable roof brackets. These will work well in areas with limited space. For instance, you may use the optional brackets if the vertical height is less than 7.5 feet. They will also work where the window may be obstructed by the ordinary brackets.

Who's is operated and owned by iboats, inc.  iboats is the largest and most recognized online retailer of boating accessories, parts and supplies. You are probably wondering what a boating firm is doing in the awning or home sector. Well, we happen to be the biggest customer of Taylor Made. They took notice of our great marketing experience and internet sales and requested us to run their retail outlet. We thought why not, it was a great opportunity.

Taylor Made is well-known for offering top quality products that are competitively priced. Also, the firm is backed by a wealth of experience that spans over a century. As a customer, you can take advantage of getting quality products while saving thousands of dollars. Yes, thousands!

At what time is the credit card charged?

In line with safeguarding the customer as well as ourselves from fraud or unauthorized transactions, we normally charge the credit card within 24 hours of placing an order. Please note that your credit card or bank statement will indicate that the transaction was processed by iboats, inc.

What does your privacy policy state?

Our privacy policy together with that of iboats, Inc clearly spells out that we will never disclose any information to a third party. The only time we may share relevant information is when a supplier, vendor, partner or carrier needs to fulfill the order. Kindly visit our Privacy Policy page to find out more.

Still have some questions unanswered?

You will find most of the answers in the FAQs page. However, if you still have questions, don't hesitate to talk with us. You may send us an email via our contact page, or call us using our toll-free line at 1-800-790-9590 on weekdays. We look forward to helping and working with you.

Are you ready to place an order? Or do you want to go over the selections? Kindly visit our order page under retractable awnings order page..

Taylor Made Product Snapshots
Manual retractable awning arm

Durable Brackets

Fully extended awning